Get Involved

We need our customers to get involved in the running of St Vincent's - your views count, help us improve and are important to us! You can get involved in a number ways.

Through our Customer Panels...

We run Customer Panels throughout the year in a number of areas. Customers are asked to give us feedback on how well we are doing.

Mystery shoppers...

A number of tenants and members of the public regularly mystery shop our services. Find out more in our leaflet.

Tenant Board Members...

Customers are involved both at Committee and Main Board level.

Tenant Forum

The job of the Tenant Forum is to take a good look at specific areas of St Vincent’s service and give their feedback on the ‘Customer Experience’.   Some areas, which have already been reviewed, are Lettings and Development.

If you are interested in joining the Tenant Forum or would like more information click here.

Residents Associations...

This is a great way to get involved at the most local level. You can influence decisions that affect your street or scheme by joining, or helping to set up, a Residents Association.

There are lots of other ways to get involved, so if you are interested, download our Involvement Statement below which will give you all the information you need.

Email us.

TPAS Online

ROFTRA Online

Gold IIP Award Brand Mark

St Vincent’s Housing Association Limited is registered as a charitable community benefit society under the Co-operative and Community Benefit Societies Act 2014 with registered number 19947R , and as a Registered Provider with the Social Housing Regulator with registered number L0875, whose registered office is at Metropolitan House, 20 Brindley Road, Old Trafford, Manchester M16 9HQ